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One World Whey protein sales halted: Serious label error discovered, investigation under way

Wednesday, January 22, 2014
by Mike Adams, the Health Ranger
Editor of NaturalNews.com (See all articles...)
Tags: One World Whey, clean protein, heavy metals lab tests

One World Whey
(NaturalNews) IMPORTANT UPDATE APRIL 18, 2014: Based on a product investigation, Natural News has now been informed that sales of the current production lot of One World Whey Protein will be halted by its manufacturer, Synergistic Nutrition.

What we now know for certain is that the label of the product is incorrect. Consumers have been seriously misled about the composition of this product. The claimed 21 grams of protein on the label is not accurate, for starters. Synergistic Nutrition has confirmed that the actual grams of protein is only 5.

When I initially received a tip about this very point, I did not believe it because of the pristine reputation of the Synergistic Nutrition company and its founder. But I immediately began to investigate because this is a product we have carried in our store, and I always want to get to the bottom of these issues when questions are raised. So I initiated an investigation which brings us to this startling discovery.

Here's the official statement from Synergistic Nutrition regarding this label and composition error, which replaces their temporary website note we had quoted earlier:

Sales of One World Whey have been temporarily suspended. It has just come to our attention that there is a discrepancy between what the label says and what has been found from laboratory analysis. The analysis shows that One World Whey's most recent batch with lot numbers CH4692, VA4692, ST4692 and NA4692 has more carbohydrate content and less protein than what the label indicates.

The product is still beneficial and most people continue to take it, as they enjoy the flavor and health benefits. However in the interest of giving you only the highest and best products with accurate information on the containers and literature, we are temporarily suspending sales. The next batch of One World Whey will have third party analysis, performed to verify all ingredients. We will update you as to when the next batch of One World Whey will be available.

The question on everyone's mind right now is along the lines of: "If it's only 5 grams of protein, then what are the other 16 grams?" (We are investigating this issue, including the question of dextrose.)

The answer, according to the updated label on the Synergistic Nutrition website, is that the other 17-18 grams are made of something that qualifies as a dietary sugar on nutrition facts labels. The updated label, in fact, now reads 5 grams of protein and 17 or 18 grams of "sugars" in the carbohydrate category.

This brings up all sorts of questions in my mind which I am actively pursuing with Synergistic Nutrition. In the mean time, NATURAL NEWS HAS HALTED ALL SALES OF ONE WORLD WHEY PRODUCTS and is notifying customers of this issue. Our investigation into the composition of this product continues and we will bring you more information as it is confirmed.

Based on what we have learned so far, we are extremely disappointed that Synergistic Nutrition was shipping a product to all sorts of retailers (Amazon.com, Raw Food World, Natural News, etc.) which we now know to be very different in composition from what was described on the label. Had this been intentional -- and all signs currently point to it NOT being intentional -- it would have been a case of outright product fraud. I do not believe customers are going to be happy about spending $150 for five pounds of "protein" which is mostly not protein.

Although myself and thousands of customers have always enjoyed the product's unique properties (it is processed using some interesting vibrational technologies which may help enhance its efficacy), there is simply no excuse for a product to be shipped with such glaring errors on its label. The product's amazing taste is also now much easier to explain: the composition is more made of dietary sugars than dietary protein. I believe it is now a reasonable question to ask whether this can rightly be called a protein supplement at all.

On the good news side, the Synergistic Nutrition company has been extremely cooperative in answering my questions and helping us all get to the bottom of this. So far, it appears they have been misled by their product formulator. The owner of Synergistic Nutrition has been very active in owning up to this serious oversight, halting sales of the current production lots, honoring requested refunds and taking responsibility to set things right for the future. I have spoken with Stephen Heuer personally and he is 100% dedicated to setting things right, no matter what it takes.

This is not as common as you might suspect. In many investigations where I have notified companies of problems with their products, they have gone into states of extreme denial and refused to alter their labels. For example, when I identified high levels of lead and cadmium in rice protein products, some companies denied that was a problem and claimed heavy metals were good for you! So I am optimistic that Synergistic Nutrition will get to the bottom of this, correct their product composition and labels, make amends with their customers and have a bright future with their products.

My own heavy metals testing of the One World Whey product, by the way, remains fully accurate. Our lab tests products for heavy metals, and One World Whey tested extremely clean. Unfortunately, it now appears that what we were testing was substantially different from the way it was described and labeled by its manufacturer. Under FDA regulations, product manufacturers are fully responsible for the composition of their products and the accurate labeling of their products.

Our investigation is ongoing, and more updates will be posted here on Natural News. In the mean time, we have halted all sales of One World Whey products and are in the process of notifying our own customers of all these details. (UPDATE: We have completed all requested refunds to customers.]
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About the author:Mike Adams (aka the "Health Ranger") is a best selling author (#1 best selling science book on Amazon.com) and a globally recognized scientific researcher in clean foods. He serves as the founding editor of NaturalNews.com and the lab science director of an internationally accredited (ISO 17025) analytical laboratory known as CWC Labs. There, he was awarded a Certificate of Excellence for achieving extremely high accuracy in the analysis of toxic elements in unknown water samples using ICP-MS instrumentation. Adams is also highly proficient in running liquid chromatography, ion chromatography and mass spectrometry time-of-flight analytical instrumentation.

Adams is a person of color whose descendents include Africans and American Indians. He self-identifies as being of American Indian heritage, which he credits as inspiring his "Health Ranger" passion for protecting life and nature against the destruction caused by chemicals, heavy metals and other forms of pollution.

Adams is the founder and publisher of the open source science journal Natural Science Journal, the author of numerous peer-reviewed science papers published by the journal, and the author of the world's first book that published ICP-MS heavy metals analysis results for foods, dietary supplements, pet food, spices and fast food. The book is entitled Food Forensics and is published by BenBella Books.

In his laboratory research, Adams has made numerous food safety breakthroughs such as revealing rice protein products imported from Asia to be contaminated with toxic heavy metals like lead, cadmium and tungsten. Adams was the first food science researcher to document high levels of tungsten in superfoods. He also discovered over 11 ppm lead in imported mangosteen powder, and led an industry-wide voluntary agreement to limit heavy metals in rice protein products.

In addition to his lab work, Adams is also the (non-paid) executive director of the non-profit Consumer Wellness Center (CWC), an organization that redirects 100% of its donations receipts to grant programs that teach children and women how to grow their own food or vastly improve their nutrition. Through the non-profit CWC, Adams also launched Nutrition Rescue, a program that donates essential vitamins to people in need. Click here to see some of the CWC success stories.

With a background in science and software technology, Adams is the original founder of the email newsletter technology company known as Arial Software. Using his technical experience combined with his love for natural health, Adams developed and deployed the content management system currently driving NaturalNews.com. He also engineered the high-level statistical algorithms that power SCIENCE.naturalnews.com, a massive research resource featuring over 10 million scientific studies.

Adams is well known for his incredibly popular consumer activism video blowing the lid on fake blueberries used throughout the food supply. He has also exposed "strange fibers" found in Chicken McNuggets, fake academic credentials of so-called health "gurus," dangerous "detox" products imported as battery acid and sold for oral consumption, fake acai berry scams, the California raw milk raids, the vaccine research fraud revealed by industry whistleblowers and many other topics.

Adams has also helped defend the rights of home gardeners and protect the medical freedom rights of parents. Adams is widely recognized to have made a remarkable global impact on issues like GMOs, vaccines, nutrition therapies, human consciousness.

In addition to his activism, Adams is an accomplished musician who has released over a dozen popular songs covering a variety of activism topics.

Click here to read a more detailed bio on Mike Adams, the Health Ranger, at HealthRanger.com.

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